Requirements

Personas

Katie (Age: 25)

Primary contributor: Marc

• She is not a Christian but interested because of her friend (who is a Christian).
• She would like to do an Alpha course.

As Katie, I want to quickly (three clicks) find out when the Alpha course is and further information and sign up. (High)

As Katie, I also may want to find more information about what it means to be a Christian. (Medium)

Naz (Age: 17)

Primary contributor: Kirsty

• She has recently become a Christian through a church youth group.
• She is enthusiastic about her new faith wants to participate in church activities.
• She also want to find out more about what it means to life a Christian life and share her faith with her friends.

John (Age: 31)

Primary contributor: Kirsty

• He is a committed Christian.
• He has recently moved to the area and is looking for a church.

Goahua (Age: 35)

Primary contributor: Marc

• He lives in China and vets visa applicant for the Chinese Government.
• He wants to know whether a church member who applied for a visa wants to work in China as professional or missionary.

Thomas (Age: 34)

Primary contributor: Pauline

• He is a Christian who has recently decided to become more committed to the church.
• He wants to get involved in serving, give 10% and join a home group.

Sarah (Age: 79)

Primary contributor: Pauline

• She is a committed church member but she finds it hard to attend church regularly due to health problems.
• Her daughter has recently bought a laptop for her and caught her basic web skills.
• She loves to listen to the CCC sermons and wants to stay up-to-date with what is happening at the church.

Ethel (Age: 81)

Primary contributor: Danielle

• She is a regular member of the church and wants to socialise.

Sonja (Age: 49)

Primary contributor: Pauline

• She is a committed Christian and a long standing member of the church.
• She is part of a home group and helps with the youth work.
• She is web savvy.
• She is misses the occasional service.

Tim (Age: 46)

Primary contributor: Chris

• He is more or less a committed member of the church but wants to know how to be "in the loop".
• He missed about every second service.

• • As Tim, I make a decision about whether to come to church by checking the website to see what the sermon topic is, and who's preaching. [High]
  • I've got teenage kids and I want to check what's gonig on for them [Medium]
  • I like to browse the Newsletter on line [Medium]

Suzanna (Age: 31)

Primary contributor: Chris

• She is a single mother and wants her son to qualify for a Church of England school in the area.
• She is not a Christian but thinks that if she already has to go to a service, she might as well go to a lively church and hopes to meet people of the same age.
• She also is interested in hiring a hall for her son's fourth birthday.

• • As Suzanna, I want to check the entry criteria for the Church of England school. Do I really have to come to church, and if so how many times? And what's the best service for me and my son, that won't be boring? Is there a creche? [High]
  • My son is currently in a nursery which is inconvenient for me to get to and frankly costs more than I can afford. I've heard there's a nursery at Christ Church. What's it like? How much do they charge? Does the government give any help for me to pay? [High]
  • How much is it to hire the Hall for my son's party. Are there discounts for people who come to the church? [High]

Harry (Age: 43) and Sally (Age: 35)

Primary contributor: Danielle

• They are not Christians.
• They have decided to get married and are looking for a church in the area for this occasion.

Matthew (Age: 56)

Primary contributor: Andrew

• He comes to church only for Easter and Christmas.
• He prefers to plan well ahead and wants to know when the services are.

Samuel (Age: 43)

Primary contributor: Chris

• He want contact information for an event or contractors appointment.

Caroline (Age: 32)

Primary contributor: Andrew

• She wants to get her son into the Christ Church Pre-School.