Difference between revisions of "Website Known Issues"
Marc.maier (talk | contribs) (Created page with "This page contains known issues, resolved or unresolved. = Welcome banner appearing on content pages = == Sympton == A content page, e.g. Notice Sheet page, shows the Welcom...") |
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sh400sef can be used to determine how the URLs should structured. | sh400sef can be used to determine how the URLs should structured. | ||
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| + | = Plesk auto upgrade failing = | ||
| + | |||
| + | == Sympton == | ||
| + | Emails like this one arrive in your inbox: | ||
| + | |||
| + | Attention, <br> | ||
| + | The update of Plesk has failed.<br> | ||
| + | You can download Plesk Installer logs at the following link: https://s1.ccchislehurst.org:8443/admin/update/log/id/a6f78464-89fa-9f94-1504-df83b4db65e6. | ||
| + | Contact your Hosting Provider for support assistance.<br> | ||
| + | This message was sent automatically by Plesk Installer. | ||
| + | |||
| + | == Root Cause == | ||
| + | Follow the link to check the log but usually the cause is that the disk space has run out. | ||
| + | |||
| + | == Fix == | ||
| + | To the fix the issue: | ||
| + | # Log in via SSH as root. | ||
| + | # Check which kernel version it is running on: <code>uname -r</code> | ||
| + | # Run <code>sudo apt-get autoremove</code> and check that the current kernel version is not in the list before confirming to continue. | ||
| + | |||
| + | For more information, see [https://ubuntuforums.org/showthread.php?t=2314612 SOLVED Package Operations Failed]. | ||
Revision as of 21:57, 27 November 2017
This page contains known issues, resolved or unresolved.
Contents
Welcome banner appearing on content pages
Sympton
A content page, e.g. Notice Sheet page, shows the Welcome banner, the actual content and then home page footer.
Root Cause
This can happen when Joomla doesn't know under which menu to display content and therefore default to the home page as menu choice (which has ItemId 101). This means that Joomla will display all the modules that appear on the home around the content.
This will happend when the menu item is of type Tagged Items and the user navigates from summary page to the specific tagged content. For example, if the Notice Sheets menu displays a list of tagged noticesheets and the user selects a notice sheet to view it, Joomla will display the notice sheet in the context of the home page, not the Notice Sheets menu and therefore display the welcome banner and home page footer.
In my view, this is a clearly a bug but there seems to be some discussion on whether it is expected behaviour, see Joomla issue 6970.
Work Around
To work around the issue, for each menu of type Tagged Items, a corresponding menu under Hidden with type Category Blog needs to be created. Once done, Joomla will generate different links for the actual menu of Tagged Items and the specific item page will be displayed in the context of the Category Blog menu item.
sh400sef can be used to determine how the URLs should structured.
Plesk auto upgrade failing
Sympton
Emails like this one arrive in your inbox:
Attention,
The update of Plesk has failed.
You can download Plesk Installer logs at the following link: https://s1.ccchislehurst.org:8443/admin/update/log/id/a6f78464-89fa-9f94-1504-df83b4db65e6. Contact your Hosting Provider for support assistance.
This message was sent automatically by Plesk Installer.
Root Cause
Follow the link to check the log but usually the cause is that the disk space has run out.
Fix
To the fix the issue:
- Log in via SSH as root.
- Check which kernel version it is running on:
uname -r - Run
sudo apt-get autoremoveand check that the current kernel version is not in the list before confirming to continue.
For more information, see SOLVED Package Operations Failed.
