Publicity Auto Reply
Revision as of 09:58, 28 April 2015 by Marc.maier (talk | contribs) (Created page with "The purpose of the auto reply is to acknowledge the publicity request, inform the requestor of the process and manage his/her expectations. When a new email (not a reply) is s...")
The purpose of the auto reply is to acknowledge the publicity request, inform the requestor of the process and manage his/her expectations. When a new email (not a reply) is sent to publicity@ccchislehurst.org, it replies with a predefined template.
For this to work with Office 365, the following components are required:
- a shared inbox: Christ Church Auto Reply (auto@ccchislehurst.org)
- an email template with the response
- a server side rule for the Christ Church Auto Reply (auto@ccchislehurst.org) inbox that replies with the template
- an Exchange transport rule that adds Christ Church Auto Reply (auto@ccchislehurst.org) to all new emails sent to publicity@ccchislehurst.org
Please note that you need full access permssions to the shared mailbox.
To add the shared inbox Christ Church Auto Reply (auto@ccchislehurst.org) to the Outlook client:
- Open Outlook.
- Add auto@ccchislehurst.org as a new account, not as an inbox (here are the detailed instructions). On the initial screen the password can be blank and the following authentication dialog, enter your own CCC user name and password, don't use auto@ccchislehurst.org.
You should now see auto@ccchislehurst.org or Christ Church Auto Reply in your Outlook:
